Is Key - Highland (Caithness and Sutherland) registered with a regulator?

Yes. Key - Highland (Caithness and Sutherland) is registered with the Care Inspectorate under reference CS2004079342. Registration means it is allowed to provide care and is subject to inspection. It is not a recommendation.

What grade does Key - Highland (Caithness and Sutherland) have?

The Care Inspectorate grades Key - Highland (Caithness and Sutherland) between 4 and 5 of 6, on a scale where 1 is unsatisfactory and 6 is excellent. Grades are given per theme, so the spread matters as much as the best number. In THURSO, 2 of the 2 graded services sit at 4 of 6 or better on their weakest theme.

How do I contact Key - Highland (Caithness and Sutherland)?

Key - Highland (Caithness and Sutherland) can be reached on 07350441361. The number comes from the public register, and contacting them directly costs nothing: we take no fee and no commission on enquiries.

Key - Highland (Caithness and Sutherland)

Name: Key - Highland (Caithness and Sutherland)
Address: Key, Ormlie Apartments, Castlegreen Road, THURSO, Highland, KW14 7BY, GB
Telephone: 07350441361

Key, Ormlie Apartments, Castlegreen Road, THURSO, KW14 7BY

Key - Highland (Caithness and Sutherland) is a home care agency in THURSO, Highland, registered with the Care Inspectorate. The Care Inspectorate grades it between 4 and 5 of 6 across the themes it inspects. It is one of 20 services run by Key Housing Association Ltd.

Registration

Registered provider: Key Housing Association Ltd
Service types: Homecare agencies
Local authority: Highland
Last CQC check: 6 November 2025
CQC location ID: CS2004079342

View the current Care Inspectorate record for Key - Highland (Caithness and Sutherland) →

Inspection grade

Good to Very good

grades 4 to 5 on a scale of 1 unsatisfactory to 6 excellent

The Care Inspectorate grades each service on several themes and publishes the range, so the spread matters as much as the best number. This is the regulator’s own judgement, not a customer review.

Last inspected 6 November 2025. Source: Care Inspectorate

Questions people ask about Key - Highland (Caithness and Sutherland)

Is Key - Highland (Caithness and Sutherland) registered with a regulator?: Yes. Key - Highland (Caithness and Sutherland) is registered with the Care Inspectorate under reference CS2004079342. Registration means it is allowed to provide care and is subject to inspection. It is not a recommendation.
What grade does Key - Highland (Caithness and Sutherland) have?: The Care Inspectorate grades Key - Highland (Caithness and Sutherland) between 4 and 5 of 6, on a scale where 1 is unsatisfactory and 6 is excellent. Grades are given per theme, so the spread matters as much as the best number. In THURSO, 2 of the 2 graded services sit at 4 of 6 or better on their weakest theme.
How do I contact Key - Highland (Caithness and Sutherland)?: Key - Highland (Caithness and Sutherland) can be reached on 07350441361. The number comes from the public register, and contacting them directly costs nothing: we take no fee and no commission on enquiries.

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Other home care near THURSO

Bayview House (Support Service)

Thurso, Highland · 0.4 miles away

Good to Very goodCare Inspectorate, grades 4 to 5 of 6

Hourly rate: not published
Pays carers for travel: not published
Shortest visit: not published

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