Is New Directions Community Support Services registered with a regulator?

Yes. New Directions Community Support Services is registered with the Care Inspectorate under reference CS2003011006. Registration means it is allowed to provide care and is subject to inspection. It is not a recommendation.

What grade does New Directions Community Support Services have?

The Care Inspectorate grades New Directions Community Support Services between 4 and 5 of 6, on a scale where 1 is unsatisfactory and 6 is excellent. Grades are given per theme, so the spread matters as much as the best number. In Livingston, 30 of the 30 graded services sit at 4 of 6 or better on their weakest theme.

How do I contact New Directions Community Support Services?

New Directions Community Support Services can be reached on 01506464446. The number comes from the public register, and contacting them directly costs nothing: we take no fee and no commission on enquiries.

New Directions Community Support Services

Name: New Directions Community Support Services
Address: 10 Main Street, Livingston Village, Livingston, West Lothian, EH54 7AF, GB
Telephone: 01506464446

10 Main Street, Livingston Village, Livingston, EH54 7AF

New Directions Community Support Services is a home care agency in Livingston, West Lothian, registered with the Care Inspectorate. The Care Inspectorate grades it between 4 and 5 of 6 across the themes it inspects. It is one of 2 services run by New Directions West Lothian.

Registration

Registered provider: New Directions West Lothian
Service types: Homecare agencies
Local authority: West Lothian
Last CQC check: 12 February 2026
CQC location ID: CS2003011006

View the current Care Inspectorate record for New Directions Community Support Services →

Inspection grade

Good to Very good

grades 4 to 5 on a scale of 1 unsatisfactory to 6 excellent

The Care Inspectorate grades each service on several themes and publishes the range, so the spread matters as much as the best number. This is the regulator’s own judgement, not a customer review.

Last inspected 12 February 2026. Source: Care Inspectorate

Questions people ask about New Directions Community Support Services

Is New Directions Community Support Services registered with a regulator?: Yes. New Directions Community Support Services is registered with the Care Inspectorate under reference CS2003011006. Registration means it is allowed to provide care and is subject to inspection. It is not a recommendation.
What grade does New Directions Community Support Services have?: The Care Inspectorate grades New Directions Community Support Services between 4 and 5 of 6, on a scale where 1 is unsatisfactory and 6 is excellent. Grades are given per theme, so the spread matters as much as the best number. In Livingston, 30 of the 30 graded services sit at 4 of 6 or better on their weakest theme.
How do I contact New Directions Community Support Services?: New Directions Community Support Services can be reached on 01506464446. The number comes from the public register, and contacting them directly costs nothing: we take no fee and no commission on enquiries.

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Shortest visit: not published

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