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Dementia care in New Malden

There are 12 dementia care services in New Malden registered with the Care Quality Commission. 6 carry a published CQC rating, and 5 of those are rated Good or Outstanding. The other 6 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. Adult social care in New Malden is arranged by Kingston upon Thames, which paid providers £18.00 an hour in 2023-24, the 8th lowest of 150 councils in England and 15% below the £21.19 median. That is 12 of the 14 home care services in New Malden. Registration sets what a service is allowed to provide. It does not say how well it does it, so read the inspection report and ring two or three before you decide.

What home care costs in New Malden

None of the 12 services in New Malden have published their rates here yet. Ring two or three and ask. Most will quote over the phone.

For comparison, the Homecare Association puts the minimum sustainable price at £34.42 an hour for 2026-27. That covers careworker pay at the statutory minimum for all working time including travel, mileage, wage-related costs, and the minimum cost of running a compliant care business.

How home care pricing works →

Kingston upon Thames paid independent agencies a median of £18.00 an hour for the home care it commissioned in 2023-24, against the £34.42 the Homecare Association says it costs to deliver in 2026-27. What every council pays →

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12 services

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Samfos Health - Merton

New Malden, Merton

Not yet rated · on the register 2 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Day and Nite Services (Kingston)

New Malden, Kingston upon Thames

Requires improvementCQC, Dec 2022

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Aid With Care Limited

New Malden, Kingston upon Thames

GoodCQC, Oct 2022

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

St Ann's Lodge 2

New Malden, Kingston upon Thames

Not yet rated · on the register 15 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Concord Care Services

New Malden, Kingston upon Thames

Not yet rated · on the register 5 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Onnuri Care

New Malden, Kingston upon Thames

GoodCQC, Sept 2021

  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Noblesse Care Ltd

New Malden, Merton

Not yet rated · on the register 4 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this service

Home Instead Senior Care

New Malden, Kingston upon Thames

OutstandingCQC, Dec 2020one area rated lower

  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Leys Consultants

New Malden, Kingston upon Thames

Not yet rated · on the register 2 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Dementia care in New Malden: questions people ask

How much does dementia care cost in New Malden?
None of the 12 services in New Malden publish a price, so you get a figure by ringing them: most quote by the hour after an assessment. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Kingston upon Thames paid £18.00 an hour for the care it commissioned in 2023-24.
Will the council pay for dementia care in New Malden?
Kingston upon Thames can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £18.00 an hour in 2023-24, the 8th lowest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which dementia care services in New Malden are rated best?
6 of the 12 services in New Malden carry a published CQC rating and 5 of those, 83%, are rated Good or Outstanding. 2 are rated Outstanding, the top grade: Jardine Care Limited t/a Home Instead Senior Care and Home Instead Senior Care. A rating describes the service on the day it was inspected, so check the report date as well as the word.
How do I choose a dementia care agency in New Malden?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 6 of the 12 services in New Malden carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.

Other kinds of care in New Malden

All home care in New Malden →Dementia care across England and Scotland →