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Elderly care in Thornton Heath

There are 12 elderly care services in Thornton Heath registered with the Care Quality Commission. 4 carry a published CQC rating, and 1 of those are rated Good or Outstanding. The other 8 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. Adult social care in Thornton Heath is arranged by Croydon, which paid providers £19.20 an hour in 2023-24, the 24th lowest of 150 councils in England and 9% below the £21.19 median. That is 12 of the 15 home care services in Thornton Heath. Registration sets what a service is allowed to provide. It does not say how well it does it, so read the inspection report and ring two or three before you decide.

What home care costs in Thornton Heath

None of the 12 services in Thornton Heath have published their rates here yet. Ring two or three and ask. Most will quote over the phone.

For comparison, the Homecare Association puts the minimum sustainable price at £34.42 an hour for 2026-27. That covers careworker pay at the statutory minimum for all working time including travel, mileage, wage-related costs, and the minimum cost of running a compliant care business.

How home care pricing works →

Croydon paid independent agencies a median of £19.20 an hour for the home care it commissioned in 2023-24, against the £34.42 the Homecare Association says it costs to deliver in 2026-27. What every council pays →

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12 services

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Team A5 Head Office

Thornton Heath, Croydon

Requires improvementCQC, Aug 2022

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Placid Care Ltd

Thornton Heath, Croydon

Not yet rated · on the register 1 year

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Orchid Supported Homes

Thornton Heath, Croydon

Not yet rated · on the register 2 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this service

Umuzi Healthcare Agency Ltd

Thornton Heath, Croydon

Not yet rated · on the register 3 years

  • Caring for adults under 65 yrs
  • Dementia
  • Caring for adults over 65 yrs
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Green Apple Healthcare Services Ltd

Thornton Heath, Croydon

Not yet rated · on the register 2 years

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this service

Advance Healthcare Solutions

Thornton Heath, Croydon

Newly registered, not yet rated

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Mental health conditions
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this service

Care Organiser

Thornton Heath, Croydon

Requires improvementCQC, Jun 2023

  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Mercury Care Services Ltd

Thornton Heath, Croydon

Not yet rated · on the register 11 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Grove Care Agency Limited

Thornton Heath, Croydon

Requires improvementCQC, Jun 2021

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Elderly care in Thornton Heath: questions people ask

How much does elderly care cost in Thornton Heath?
None of the 12 services in Thornton Heath publish a price, so you get a figure by ringing them: most quote by the hour after an assessment. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Croydon paid £19.20 an hour for the care it commissioned in 2023-24.
Will the council pay for elderly care in Thornton Heath?
Croydon can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £19.20 an hour in 2023-24, the 24th lowest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which elderly care services in Thornton Heath are rated best?
4 of the 12 services in Thornton Heath carry a published CQC rating and 1 of those, 25%, are rated Good or Outstanding. None is rated Outstanding. A rating describes the service on the day it was inspected, so check the report date as well as the word.
How do I choose a elderly care agency in Thornton Heath?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 8 of the 12 services in Thornton Heath carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.

Other kinds of care in Thornton Heath

All home care in Thornton Heath →Elderly care across England and Scotland →