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Elderly care in the Newcastle-under-Lyme council area

There are 27 elderly care services in the Newcastle-under-Lyme council area registered with the Care Quality Commission. 14 carry a published CQC rating, and 13 of those are rated Good or Outstanding. The other 13 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. Adult social care in the Newcastle-under-Lyme council area is arranged by Staffordshire, which paid providers £21.80 an hour in 2023-24, the 57th highest of 150 councils in England and 3% above the £21.19 median. That is 27 of the 29 home care services across the Newcastle-under-Lyme local authority. Your council decides what care you are entitled to and what it pays towards, so this is the area that matters for funding.

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27 services

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Auxiliary First Care Ltd

Stoke-on-trent, Staffordshire

Not yet rated · on the register 4 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Elite Domiciliary Care PVT Ltd

Newcastle under Lyme, Staffordshire

GoodCQC, Dec 2022one area rated lower

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Mill Rise Village

Newcastle, Staffordshire

GoodCQC, Oct 2019

  • Sensory impairments
  • Dementia
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Austin Ben - Stoke

Newcastle under Lyme, Staffordshire

GoodCQC, Mar 2019

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

MHS Care Limited

Newcastle, Staffordshire

Not yet rated · on the register 3 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

The Recruitment Partnership

Newcastle, Staffordshire

Not yet rated · on the register 5 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Westlands Care Group LTD

Newcastle, Staffordshire

Newly registered, not yet rated

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Compassion First Care Ltd

Newcastle, Staffordshire

GoodCQC, Dec 2022one area rated lower

  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Caring Path LTD

Newcastle, Staffordshire

Newly registered, not yet rated

  • Caring for adults under 65 yrs
  • Caring for adults over 65 yrs
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Agincare UK Newcastle under Lyme

Newcastle-under-Lyme, Staffordshire

Requires improvementCQC, Mar 2020

  • Sensory impairments
  • Services for everyone
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Choose Your Care

Newcastle under Lyme, Staffordshire

GoodCQC, Jun 2019

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Caring Focus Limited

Newcastle, Staffordshire

Not yet rated · on the register 3 years

  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

ES Homecare Ltd

Newcastle, Staffordshire

Not yet rated · on the register 2 years

  • Caring for adults under 65 yrs
  • Dementia
  • Caring for adults over 65 yrs
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Optimal Healthcare Limited

Newcastle, Staffordshire

Not yet rated · on the register 2 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Helping Hands Stoke

Newcastle, Staffordshire

GoodCQC, Apr 2019

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Home First - Newcastle

Newcastle, Staffordshire

GoodCQC, Jul 2019

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Elderly care in Newcastle-under-Lyme: questions people ask

How much does elderly care cost in the Newcastle-under-Lyme council area?
Agencies in the Newcastle-under-Lyme council area quote by the hour after an assessment, so there is no single price. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Staffordshire paid £21.80 an hour for the care it commissioned in 2023-24.
Will the council pay for elderly care in the Newcastle-under-Lyme council area?
Staffordshire can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £21.80 an hour in 2023-24, the 57th highest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which elderly care services in the Newcastle-under-Lyme council area are rated best?
14 of the 27 services in the Newcastle-under-Lyme council area carry a published CQC rating and 13 of those, 93%, are rated Good or Outstanding. None is rated Outstanding. A rating describes the service on the day it was inspected, so check the report date as well as the word.
Is the Newcastle-under-Lyme council area well served for elderly care?
27 of the 29 home care services in the Newcastle-under-Lyme council area are registered to support this, 93%, against 89% across England. That is better served than most places. Registration is permission rather than specialisation, so it sets the size of the list rather than its quality.
How do I choose a elderly care agency in the Newcastle-under-Lyme council area?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 13 of the 27 services in the Newcastle-under-Lyme council area carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.