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Home care in Croydon

There are 111 home care services in Croydon registered with the Care Quality Commission. 55 carry a published CQC rating, and 49 of those are rated Good or Outstanding. The other 56 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. The council paid providers £19.20 an hour in 2023-24, the 24th lowest of 150 councils in England and 9% below the £21.19 median.

What home care costs in Croydon

None of the 111 services in Croydon have published their rates here yet. Ring two or three and ask. Most will quote over the phone.

For comparison, the Homecare Association puts the minimum sustainable price at £34.42 an hour for 2026-27. That covers careworker pay at the statutory minimum for all working time including travel, mileage, wage-related costs, and the minimum cost of running a compliant care business.

How home care pricing works →

What Croydon pays for home care

£19.20an hour, 2023-24

The average hourly rate Croydon paid independent agencies for home care it commissioned.

The Homecare Association puts the minimum sustainable price at £34.42 an hour, which is what an agency needs to charge to pay carers lawfully for travel time as well as time in your home. Those two figures cover different years (2023-24 against 2026-27), so treat the gap as indicative rather than exact. Wages have risen since, so the current gap is more likely wider than narrower.
This is not what you would pay. Councils buy in bulk on long contracts. Arranging care privately costs meaningfully more, and part of what a private client pays makes up the difference on the council’s rate.

NHS England, Adult Social Care Finance Return, 2023-24, published under the Open Government Licence v3.0. Source · Compare every council

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111 services

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Dementia care (89)Elderly care (104)Physical disability care (86)Learning disability care (65)Mental health care (71)Sensory impairment care (61)Children's care (26)Substance misuse support (17)

Showing 97 to 111 of 111

We Care and Support LTD

Croydon

Newly registered, not yet rated

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this service

Caringg Ltd

Croydon

Not yet rated · on the register 3 years

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

KBRO Health Care Limited

Croydon

Not yet rated · on the register 2 years

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this service

Pro-Staffing Locums

Croydon

Not yet rated · on the register 1 year

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Golden World Care Service

Croydon

Not yet rated · on the register 7 years

  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Acerta24

Croydon

Not yet rated · on the register 12 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +6 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Sunshine Care Agency

Croydon

Requires improvementCQC, Apr 2023

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Novo Healthcare Limited

Croydon

Not yet rated · on the register 5 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Go Gentle Care

Croydon

GoodCQC, Sept 2022

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Home care in Croydon: questions people ask

How much does home care cost in Croydon?
None of the 111 services in Croydon publish a price, so you get a figure by ringing them: most quote by the hour after an assessment. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Croydon paid £19.20 an hour for the care it commissioned in 2023-24.
Will the council pay for home care in Croydon?
Croydon can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £19.20 an hour in 2023-24, the 24th lowest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which home care services in Croydon are rated best?
55 of the 111 services in Croydon carry a published CQC rating and 49 of those, 89%, are rated Good or Outstanding. That is the same as the 89% across England. 2 are rated Outstanding, the top grade: Home Instead Senior Care and Croydon Shared Lives. A rating describes the service on the day it was inspected, so check the report date as well as the word.
How do I choose a home care agency in Croydon?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 56 of the 111 services in Croydon carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.

Local authority for Croydon

Your council decides what care you are entitled to and what it will pay for, so it is worth knowing which one you fall under.

Companies running more than one service in Croydon

Several branches under one owner. Ratings are given per branch, so a group with a good reputation can still have a weak one near you.

Nearby towns