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Home care in Newcastle upon Tyne

There are 83 home care services in Newcastle upon Tyne registered with the Care Quality Commission. 53 carry a published CQC rating, and 53 of those are rated Good or Outstanding. The other 30 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. The council paid providers £19.75 an hour in 2023-24, the 35th lowest of 150 councils in England and 7% below the £21.19 median. Newcastle upon Tyne spans 4 local authorities, so this page gathers all of them rather than splitting the town up.

What home care costs in Newcastle upon Tyne

None of the 83 services in Newcastle upon Tyne have published their rates here yet. Ring two or three and ask. Most will quote over the phone.

For comparison, the Homecare Association puts the minimum sustainable price at £34.42 an hour for 2026-27. That covers careworker pay at the statutory minimum for all working time including travel, mileage, wage-related costs, and the minimum cost of running a compliant care business.

How home care pricing works →

What Newcastle upon Tyne pays for home care

£19.75an hour, 2023-24

The average hourly rate Newcastle upon Tyne paid independent agencies for home care it commissioned.

The Homecare Association puts the minimum sustainable price at £34.42 an hour, which is what an agency needs to charge to pay carers lawfully for travel time as well as time in your home. Those two figures cover different years (2023-24 against 2026-27), so treat the gap as indicative rather than exact. Wages have risen since, so the current gap is more likely wider than narrower.
This is not what you would pay. Councils buy in bulk on long contracts. Arranging care privately costs meaningfully more, and part of what a private client pays makes up the difference on the council’s rate.

NHS England, Adult Social Care Finance Return, 2023-24, published under the Open Government Licence v3.0. Source · Compare every council

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83 services

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Showing 1 to 24 of 83

KD Care Services

Newcastle Upon Tyne, Newcastle upon Tyne

GoodCQC, May 2022

  • Caring for adults under 65 yrs
  • Caring for adults over 65 yrs
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

YourLife (Gosforth)

Newcastle Upon Tyne, Newcastle upon Tyne

GoodCQC, Apr 2020

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Welcome Care and Support

Newcastle Upon Tyne, Newcastle upon Tyne

Newly registered, not yet rated

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Alpha supported Living Ltd

Newcastle Upon Tyne, Newcastle upon Tyne

Not yet rated · on the register 4 years

  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

YourLife(Ponteland)

Newcastle Upon Tyne, Northumberland

GoodCQC, Jul 2023

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Caring for adults over 65 yrs
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

The Beacon

Newcastle Upon Tyne, Newcastle upon Tyne

GoodCQC, Nov 2019

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Keyspring Care Ltd

Newcastle Upon Tyne, Newcastle upon Tyne

Not yet rated · on the register 3 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Calderdale Home Care - Newcastle

Newcastle Upon Tyne, Newcastle upon Tyne

GoodCQC, Feb 2022

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

North East and Cumbria Supported Living

Newcastle Upon Tyne, Newcastle upon Tyne

Newly registered, not yet rated

  • Caring for adults under 65 yrs
  • Learning disabilities
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

YourLife Birch Community

Newcastle Upon Tyne, North Tyneside

Newly registered, not yet rated

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

My Versatile Healthcare Ltd

Newcastle Upon Tyne, Newcastle upon Tyne

Not yet rated · on the register 3 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Caremark Newcastle

Newcastle Upon Tyne, Newcastle upon Tyne

GoodCQC, Aug 2022

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Castle Dene

Newcastle Upon Tyne, Newcastle upon Tyne

GoodCQC, Jan 2020one area rated lower

  • Caring for adults under 65 yrs
  • Learning disabilities
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Longworth CMS Ltd

Newcastle Upon Tyne, Newcastle upon Tyne

OutstandingCQC, Aug 2018one area rated lower

  • Caring for adults under 65 yrs
  • Learning disabilities
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Rivah Care Ltd

Newcastle Upon Tyne, North Tyneside

Not yet rated · on the register 2 years

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Ben Russell Carers Ltd

Newcastle Upon Tyne, Newcastle upon Tyne

GoodCQC, Feb 2020

  • Caring for adults under 65 yrs
  • Physical disabilities
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Home care in Newcastle upon Tyne: questions people ask

How much does home care cost in Newcastle upon Tyne?
None of the 83 services in Newcastle upon Tyne publish a price, so you get a figure by ringing them: most quote by the hour after an assessment. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Newcastle upon Tyne paid £19.75 an hour for the care it commissioned in 2023-24.
Will the council pay for home care in Newcastle upon Tyne?
Newcastle upon Tyne can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £19.75 an hour in 2023-24, the 35th lowest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which home care services in Newcastle upon Tyne are rated best?
53 of the 83 services in Newcastle upon Tyne carry a published CQC rating and 53 of those, 100%, are rated Good or Outstanding. That is above the 89% across England. 4 are rated Outstanding, the top grade, among them St Anthony of Padua Care Services, St Cuthberts Care Supported Living and Longworth CMS Ltd. A rating describes the service on the day it was inspected, so check the report date as well as the word.
How do I choose a home care agency in Newcastle upon Tyne?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 30 of the 83 services in Newcastle upon Tyne carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.

Local authorities covering Newcastle upon Tyne

Your council decides what care you are entitled to and what it will pay for, so it is worth knowing which one you fall under.

Companies running more than one service in Newcastle upon Tyne

Several branches under one owner. Ratings are given per branch, so a group with a good reputation can still have a weak one near you.

Nearby towns