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Home care in Staines-upon-Thames

There are 14 home care services in Staines-upon-Thames registered with the Care Quality Commission. 5 carry a published CQC rating, and 4 of those are rated Good or Outstanding. The other 9 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. Adult social care in Staines-upon-Thames is arranged by Surrey, which paid providers £17.86 an hour in 2023-24, the 6th lowest of 150 councils in England and 16% below the £21.19 median. Staines-upon-Thames spans 2 local authorities, so this page gathers all of them rather than splitting the town up.

What home care costs in Staines-upon-Thames

None of the 14 services in Staines-upon-Thames have published their rates here yet. Ring two or three and ask. Most will quote over the phone.

For comparison, the Homecare Association puts the minimum sustainable price at £34.42 an hour for 2026-27. That covers careworker pay at the statutory minimum for all working time including travel, mileage, wage-related costs, and the minimum cost of running a compliant care business.

How home care pricing works →

What Surrey pays for home care

£17.86an hour, 2023-24

The average hourly rate Surrey paid independent agencies for home care it commissioned.

The Homecare Association puts the minimum sustainable price at £34.42 an hour, which is what an agency needs to charge to pay carers lawfully for travel time as well as time in your home. Those two figures cover different years (2023-24 against 2026-27), so treat the gap as indicative rather than exact. Wages have risen since, so the current gap is more likely wider than narrower.
This is not what you would pay. Councils buy in bulk on long contracts. Arranging care privately costs meaningfully more, and part of what a private client pays makes up the difference on the council’s rate.

NHS England, Adult Social Care Finance Return, 2023-24, published under the Open Government Licence v3.0. Source · Compare every council

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14 services

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Dementia care (9)Elderly care (10)Physical disability care (10)Learning disability care (6)Mental health care (11)Sensory impairment care (6)

Chrislove Healthcare Services Ltd

Staines-upon-thames, Surrey

Not yet rated · on the register 1 year

  • Caring for adults under 65 yrs
  • Mental health conditions
  • Caring for adults over 65 yrs
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Keko Personnel Limited

Staines-upon-thames, Surrey

Not yet rated · on the register 3 years

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this service

Connected Stars Ltd

Staines-upon-thames, Surrey

Not yet rated · on the register 1 year

  • Caring for adults under 65 yrs
  • Learning disabilities
  • Mental health conditions
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Reynolds Care - Surrey

Staines-upon-thames, Surrey

Not yet rated · on the register 2 years

  • Caring for adults under 65 yrs
  • Dementia
  • Caring for adults over 65 yrs
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Acacia Homecare Limited

Staines-upon-Thames, Surrey

Not yet rated · on the register 11 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Splendour Care Ltd

Staines-upon-thames, Surrey

Not yet rated · on the register 2 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Prime Care Supported Ltd

Staines-upon-thames, Surrey

Not yet rated · on the register 2 years

  • Caring for adults under 65 yrs
  • Mental health conditions
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Vivid Passionate Care

Staines-upon-thames, Surrey

Not yet rated · on the register 1 year

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

OFH Care

Staines-upon-thames, Surrey

GoodCQC, Dec 2022

  • Sensory impairments
  • Services for everyone
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Motion Care Ltd

Staines-upon-thames, Surrey

GoodCQC, Apr 2023

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Avidity Care

Staines-upon-thames, Surrey

GoodCQC, Jun 2018

  • Sensory impairments
  • Caring for adults over 65 yrs
  • Physical disabilities
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

INNOVATIVE SUPPORT LTD

Staines-upon-thames, Surrey

GoodCQC, May 2023

  • Caring for adults under 65 yrs
  • Learning disabilities
  • Mental health conditions
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Amber Home Carers Surrey

Staines-upon-thames, Surrey

Not yet rated · on the register 8 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Home care in Staines-upon-Thames: questions people ask

How much does home care cost in Staines-upon-Thames?
None of the 14 services in Staines-upon-Thames publish a price, so you get a figure by ringing them: most quote by the hour after an assessment. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Surrey paid £17.86 an hour for the care it commissioned in 2023-24.
Will the council pay for home care in Staines-upon-Thames?
Surrey can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £17.86 an hour in 2023-24, the 6th lowest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which home care services in Staines-upon-Thames are rated best?
5 of the 14 services in Staines-upon-Thames carry a published CQC rating and 4 of those, 80%, are rated Good or Outstanding. None is rated Outstanding. A rating describes the service on the day it was inspected, so check the report date as well as the word.
How do I choose a home care agency in Staines-upon-Thames?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 9 of the 14 services in Staines-upon-Thames carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.

Local authorities covering Staines-upon-Thames

Your council decides what care you are entitled to and what it will pay for, so it is worth knowing which one you fall under.

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