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Mental health care in the Bournemouth, Christchurch and Poole council area

There are 71 mental health care services in the Bournemouth, Christchurch and Poole council area registered with the Care Quality Commission. 27 carry a published CQC rating, and 27 of those are rated Good or Outstanding. The other 44 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. The council paid providers £23.90 an hour in 2023-24, the 27th highest of 150 councils in England and 13% above the £21.19 median. That is 71 of the 130 home care services across the Bournemouth, Christchurch and Poole local authority. Your council decides what care you are entitled to and what it pays towards, so this is the area that matters for funding.

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71 services

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Absolute Care - Westbourne

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 10 years

  • Sensory impairments
  • Dementia
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Agincare UK Poole

Poole, Bournemouth, Christchurch and Poole

GoodCQC, Mar 2023

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Services for everyone
  • +6 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Age UK Bournemouth

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 14 years

  • Sensory impairments
  • Dementia
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Christchurch Care

Christchurch, Bournemouth, Christchurch and Poole

GoodCQC, Aug 2023

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

AJ Zion Limited

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 2 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Better Care at Home East

Bournemouth, Bournemouth, Christchurch and Poole

OutstandingCQC, Mar 2022one area rated lower

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Westcliff Healthcare Solutions

Poole, Bournemouth, Christchurch and Poole

Not yet rated · on the register 2 years

  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Aspect Domiciliary Care Limited

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 11 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Pramacare

Poole, Bournemouth, Christchurch and Poole

GoodCQC, Sept 2019

  • Sensory impairments
  • Dementia
  • Learning disabilities
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Reablement service

Bournemouth, Bournemouth, Christchurch and Poole

GoodCQC, Nov 2019

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Faye Hammond Consultancy Ltd

Poole, Bournemouth, Christchurch and Poole

Not yet rated · on the register 4 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Bourne-Citizen Ltd

Bournemouth, Bournemouth, Christchurch and Poole

GoodCQC, Dec 2019

  • Sensory impairments
  • Dementia
  • Learning disabilities
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Agincare UK Christchurch

Christchurch, Bournemouth, Christchurch and Poole

Not yet rated · on the register 13 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Shalom Health Recruitment Ltd

Bournemouth, Bournemouth, Christchurch and Poole

Newly registered, not yet rated

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

The Pines Residential Care Home

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 15 years

  • Caring for adults under 65 yrs
  • Learning disabilities
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Mental health care in Bournemouth, Christchurch and Poole: questions people ask

How much does mental health care cost in the Bournemouth, Christchurch and Poole council area?
Agencies in the Bournemouth, Christchurch and Poole council area quote by the hour after an assessment, so there is no single price. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Bournemouth, Christchurch and Poole paid £23.90 an hour for the care it commissioned in 2023-24.
Will the council pay for mental health care in the Bournemouth, Christchurch and Poole council area?
Bournemouth, Christchurch and Poole can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £23.90 an hour in 2023-24, the 27th highest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which mental health care services in the Bournemouth, Christchurch and Poole council area are rated best?
27 of the 71 services in the Bournemouth, Christchurch and Poole council area carry a published CQC rating and 27 of those, 100%, are rated Good or Outstanding. That is above the 89% across England. 3 are rated Outstanding, the top grade: Inter County Care - Christchurch, Better Care at Home East and Aucklands Care. A rating describes the service on the day it was inspected, so check the report date as well as the word.
Is the Bournemouth, Christchurch and Poole council area well served for mental health care?
71 of the 130 home care services in the Bournemouth, Christchurch and Poole council area are registered to support this, 55%, against 59% across England. That is less well served than most places, so widening your search may help. Registration is permission rather than specialisation, so it sets the size of the list rather than its quality.
How do I choose a mental health care agency in the Bournemouth, Christchurch and Poole council area?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 44 of the 71 services in the Bournemouth, Christchurch and Poole council area carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.