Question 1

How much does mental health care cost in the East Hertfordshire council area?

Accepted Answer

Agencies in the East Hertfordshire council area quote by the hour after an assessment, so there is no single price. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Hertfordshire paid £27.00 an hour for the care it commissioned in 2023-24.

Question 2

Will the council pay for mental health care in the East Hertfordshire council area?

Accepted Answer

Hertfordshire can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £27.00 an hour in 2023-24, the 5th highest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.

Question 3

Which mental health care services in the East Hertfordshire council area are rated best?

Accepted Answer

5 of the 14 services in the East Hertfordshire council area carry a published CQC rating and 4 of those, 80%, are rated Good or Outstanding. 1 is rated Outstanding, the top grade: Caremark East Hertfordshire and Broxbourne. A rating describes the service on the day it was inspected, so check the report date as well as the word.

Question 4

Is the East Hertfordshire council area well served for mental health care?

Accepted Answer

14 of the 27 home care services in the East Hertfordshire council area are registered to support this, 52%, against 59% across England. That is less well served than most places, so widening your search may help. Registration is permission rather than specialisation, so it sets the size of the list rather than its quality.

Question 5

How do I choose a mental health care agency in the East Hertfordshire council area?

Accepted Answer

Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 9 of the 14 services in the East Hertfordshire council area carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.

Mental health care in the East Hertfordshire council area

Narrow this down

Manaaki Healthcare Ltd

Enable Healthcare Solutions

Sagecare (Biggleswade)

RTS Healthcare Services

Walfinch Welwyn & Bishop's Stortford

Care By Us Limited

Helping Hands Hertford

Next Step Support Limited

Caremark East Hertfordshire and Broxbourne

RJN Care Solutions Limited

Eureka Care Services Limited

ivolve West Essex & Hertfordshire Supported Living

AircareUK Ltd

SGSL Limited

Mental health care in East Hertfordshire: questions people ask