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Mental health care in Croydon

There are 71 mental health care services in Croydon registered with the Care Quality Commission. 37 carry a published CQC rating, and 33 of those are rated Good or Outstanding. The other 34 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. The council paid providers £19.20 an hour in 2023-24, the 24th lowest of 150 councils in England and 9% below the £21.19 median. That is 71 of the 111 home care services in Croydon. Registration sets what a service is allowed to provide. It does not say how well it does it, so read the inspection report and ring two or three before you decide.

What home care costs in Croydon

None of the 71 services in Croydon have published their rates here yet. Ring two or three and ask. Most will quote over the phone.

For comparison, the Homecare Association puts the minimum sustainable price at £34.42 an hour for 2026-27. That covers careworker pay at the statutory minimum for all working time including travel, mileage, wage-related costs, and the minimum cost of running a compliant care business.

How home care pricing works →

Croydon paid independent agencies a median of £19.20 an hour for the home care it commissioned in 2023-24, against the £34.42 the Homecare Association says it costs to deliver in 2026-27. What every council pays →

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71 services

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Not yet rated · on the register 3 years

  • Caring for adults under 65 yrs
  • Learning disabilities
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

GoodCQC, Apr 2023

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Services for everyone
  • +8 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Waincare

Croydon

GoodCQC, Apr 2022

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Not yet rated · on the register 3 years

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

OutstandingCQC, Apr 2018one area rated lower

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Not yet rated · on the register 4 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Not yet rated · on the register 5 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Not yet rated · on the register 1 year

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Learning disabilities
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Not yet rated · on the register 7 years

  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Not yet rated · on the register 3 years

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Not yet rated · on the register 1 year

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Mental health care in Croydon: questions people ask

How much does mental health care cost in Croydon?
None of the 71 services in Croydon publish a price, so you get a figure by ringing them: most quote by the hour after an assessment. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Croydon paid £19.20 an hour for the care it commissioned in 2023-24.
Will the council pay for mental health care in Croydon?
Croydon can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £19.20 an hour in 2023-24, the 24th lowest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which mental health care services in Croydon are rated best?
37 of the 71 services in Croydon carry a published CQC rating and 33 of those, 89%, are rated Good or Outstanding. That is the same as the 89% across England. 2 are rated Outstanding, the top grade: Home Instead Senior Care and Croydon Shared Lives. A rating describes the service on the day it was inspected, so check the report date as well as the word.
Is Croydon well served for mental health care?
71 of the 111 home care services in Croydon are registered to support this, 64%, against 59% across England. That is better served than most places. Registration is permission rather than specialisation, so it sets the size of the list rather than its quality.
How do I choose a mental health care agency in Croydon?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 34 of the 71 services in Croydon carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.

Other kinds of care in Croydon