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Mental health care in Durham

There are 14 mental health care services in Durham registered with the Care Quality Commission. 12 carry a published CQC rating, and 12 of those are rated Good or Outstanding. The other 2 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. Adult social care in Durham is arranged by County Durham, which paid providers £20.00 an hour in 2023-24, the 42nd lowest of 150 councils in England and 6% below the £21.19 median. That is 14 of the 22 home care services in Durham. Registration sets what a service is allowed to provide. It does not say how well it does it, so read the inspection report and ring two or three before you decide.

What home care costs in Durham

None of the 14 services in Durham have published their rates here yet. Ring two or three and ask. Most will quote over the phone.

For comparison, the Homecare Association puts the minimum sustainable price at £34.42 an hour for 2026-27. That covers careworker pay at the statutory minimum for all working time including travel, mileage, wage-related costs, and the minimum cost of running a compliant care business.

How home care pricing works →

County Durham paid independent agencies a median of £20.00 an hour for the home care it commissioned in 2023-24, against the £34.42 the Homecare Association says it costs to deliver in 2026-27. What every council pays →

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14 services

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Yeshua Healthcare

Durham, County Durham

GoodCQC, Feb 2023

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Services for everyone
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Home Instead Durham

Durham, County Durham

OutstandingCQC, Nov 2023one area rated lower

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Helping Hands Durham

Durham, County Durham

GoodCQC, Sept 2023

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Case Management CHC Limited

Durham, County Durham

Not yet rated · on the register 2 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Care and Protect UK

Durham, County Durham

GoodCQC, Feb 2024

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Dale Care Durham

Durham, County Durham

GoodCQC, Mar 2023

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Crescent Homecare Limited

Durham, County Durham

OutstandingCQC, Sept 2018one area rated lower

  • Sensory impairments
  • Services for everyone
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Excellence Home Care

Durham, County Durham

GoodCQC, Sept 2022

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Mental health care in Durham: questions people ask

How much does mental health care cost in Durham?
None of the 14 services in Durham publish a price, so you get a figure by ringing them: most quote by the hour after an assessment. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. County Durham paid £20.00 an hour for the care it commissioned in 2023-24.
Will the council pay for mental health care in Durham?
County Durham can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £20.00 an hour in 2023-24, the 42nd lowest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which mental health care services in Durham are rated best?
12 of the 14 services in Durham carry a published CQC rating and 12 of those, 100%, are rated Good or Outstanding. 2 are rated Outstanding, the top grade: Crescent Homecare Limited and Home Instead Durham. A rating describes the service on the day it was inspected, so check the report date as well as the word.
Is Durham well served for mental health care?
14 of the 22 home care services in Durham are registered to support this, 64%, against 59% across England. That is better served than most places. Registration is permission rather than specialisation, so it sets the size of the list rather than its quality.
How do I choose a mental health care agency in Durham?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 2 of the 14 services in Durham carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.

Other kinds of care in Durham

All home care in Durham →Mental health care across England and Scotland →