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Mental health care in the Stoke-on-Trent council area

There are 56 mental health care services in the Stoke-on-Trent council area registered with the Care Quality Commission. 25 carry a published CQC rating, and 21 of those are rated Good or Outstanding. The other 31 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. The council paid providers £21.00 an hour in 2023-24, the 72nd lowest of 150 councils in England and 1% below the £21.19 median. That is 56 of the 91 home care services across the Stoke-on-Trent local authority. Your council decides what care you are entitled to and what it pays towards, so this is the area that matters for funding.

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Betacare Agency Ltd

Stoke-on-trent, Stoke-on-Trent

Not yet rated · on the register 3 years

  • Caring for children (0 - 18yrs)
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Care Perfect Ltd

Stoke-on-trent, Stoke-on-Trent

Not yet rated · on the register 4 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

TC Care Global Ltd

Stoke-on-trent, Stoke-on-Trent

Not yet rated · on the register 3 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Maple West

Stoke-on-trent, Stoke-on-Trent

GoodCQC, Sept 2019one area rated lower

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Tender Glove Healthcare

Stoke-on-trent, Stoke-on-Trent

Not yet rated · on the register 3 years

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Jump 2 Independence Limited

Stoke-on-trent, Stoke-on-Trent

GoodCQC, Nov 2023

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Newly registered, not yet rated

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Stoke on Trent

Stoke-on-trent, Stoke-on-Trent

Not yet rated · on the register 4 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Wellgate Support North East Hub

Stoke-on-trent, Stoke-on-Trent

Newly registered, not yet rated

  • Caring for adults under 65 yrs
  • Learning disabilities
  • Mental health conditions
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Promises of Care Stoke

Stoke-on-trent, Stoke-on-Trent

Requires improvementCQC, Feb 2023

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

G &H Care Limited

Stoke-on-Trent

Newly registered, not yet rated

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Litch Care Services Limited

Stoke On Trent, Stoke-on-Trent

Requires improvementCQC, Oct 2017

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Oak Priory

Stoke-on-trent, Stoke-on-Trent

GoodCQC, Jun 2022

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Independent Support

Stoke-on-trent, Stoke-on-Trent

OutstandingCQC, Jun 2019one area rated lower

  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

CareUK Living Ltd – Stoke-On Trent

Stoke-On-Trent, Stoke-on-Trent

Not yet rated · on the register 1 year

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Cauldon Place

Stoke-on-trent, Stoke-on-Trent

GoodCQC, Dec 2020

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Priority Support and Care

Staffordshire, Stoke-on-Trent

Not yet rated · on the register 5 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Mental health care in Stoke-on-Trent: questions people ask

How much does mental health care cost in the Stoke-on-Trent council area?
Agencies in the Stoke-on-Trent council area quote by the hour after an assessment, so there is no single price. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Stoke-on-Trent paid £21.00 an hour for the care it commissioned in 2023-24.
Will the council pay for mental health care in the Stoke-on-Trent council area?
Stoke-on-Trent can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £21.00 an hour in 2023-24, the 72nd lowest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which mental health care services in the Stoke-on-Trent council area are rated best?
25 of the 56 services in the Stoke-on-Trent council area carry a published CQC rating and 21 of those, 84%, are rated Good or Outstanding. That is below the 89% across England. 1 is rated Outstanding, the top grade: Independent Support. A rating describes the service on the day it was inspected, so check the report date as well as the word.
Is the Stoke-on-Trent council area well served for mental health care?
56 of the 91 home care services in the Stoke-on-Trent council area are registered to support this, 62%, against 59% across England. That is better served than most places. Registration is permission rather than specialisation, so it sets the size of the list rather than its quality.
How do I choose a mental health care agency in the Stoke-on-Trent council area?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 31 of the 56 services in the Stoke-on-Trent council area carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.