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Substance misuse support in the Bournemouth, Christchurch and Poole council area

There are 20 substance misuse support services in the Bournemouth, Christchurch and Poole council area registered with the Care Quality Commission. 8 carry a published CQC rating, and 8 of those are rated Good or Outstanding. The other 12 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. The council paid providers £23.90 an hour in 2023-24, the 27th highest of 150 councils in England and 13% above the £21.19 median. That is 20 of the 130 home care services across the Bournemouth, Christchurch and Poole local authority. Your council decides what care you are entitled to and what it pays towards, so this is the area that matters for funding.

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20 services

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Caremark Poole & East Dorset

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 15 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +6 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

A1 Care

Bournemouth, Bournemouth, Christchurch and Poole

GoodCQC, May 2021one area rated lower

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Quay Care (Poole) Limited

Poole, Bournemouth, Christchurch and Poole

GoodCQC, Nov 2022

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +6 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Impressions Care House

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 6 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Nurseplus UK - Bournemouth

Bournemouth, Bournemouth, Christchurch and Poole

GoodCQC, Jul 2022

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Aucklands Care

Bournemouth, Bournemouth, Christchurch and Poole

OutstandingCQC, Dec 2023one area rated lower

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +6 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Ramah Ker Services Bournemouth

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 1 year

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Alina Homecare Poole

Poole, Bournemouth, Christchurch and Poole

GoodCQC, Apr 2023

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Caremark Bournemouth

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 6 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +6 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

AQS Homecare Dorset

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 12 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +6 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Bournemouth Rainbow Ltd

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 9 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +6 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Liberty Private Care

Bournemouth, Bournemouth, Christchurch and Poole

GoodCQC, Oct 2023

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Horizon Homecare (Southern) Ltd

Poole, Bournemouth, Christchurch and Poole

Not yet rated · on the register 15 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Abitol Services Limited-Bournemouth

Bournemouth, Bournemouth, Christchurch and Poole

Not yet rated · on the register 1 year

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +6 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Substance misuse support in Bournemouth, Christchurch and Poole: questions people ask

How much does substance misuse support cost in the Bournemouth, Christchurch and Poole council area?
Agencies in the Bournemouth, Christchurch and Poole council area quote by the hour after an assessment, so there is no single price. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Bournemouth, Christchurch and Poole paid £23.90 an hour for the care it commissioned in 2023-24.
Will the council pay for substance misuse support in the Bournemouth, Christchurch and Poole council area?
Bournemouth, Christchurch and Poole can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £23.90 an hour in 2023-24, the 27th highest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which substance misuse support services in the Bournemouth, Christchurch and Poole council area are rated best?
8 of the 20 services in the Bournemouth, Christchurch and Poole council area carry a published CQC rating and 8 of those, 100%, are rated Good or Outstanding. 1 is rated Outstanding, the top grade: Aucklands Care. A rating describes the service on the day it was inspected, so check the report date as well as the word.
Is the Bournemouth, Christchurch and Poole council area well served for substance misuse support?
20 of the 130 home care services in the Bournemouth, Christchurch and Poole council area are registered to support this, 15%, against 12% across England. That is better served than most places. Registration is permission rather than specialisation, so it sets the size of the list rather than its quality.
How do I choose a substance misuse support agency in the Bournemouth, Christchurch and Poole council area?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 12 of the 20 services in the Bournemouth, Christchurch and Poole council area carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.