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Substance misuse support in the Newham council area

There are 15 substance misuse support services in the Newham council area registered with the Care Quality Commission. 9 carry a published CQC rating, and 9 of those are rated Good or Outstanding. The other 6 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. The council paid providers £20.52 an hour in 2023-24, the 56th lowest of 150 councils in England and 3% below the £21.19 median. That is 15 of the 96 home care services across the Newham local authority. Your council decides what care you are entitled to and what it pays towards, so this is the area that matters for funding.

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21 Hartsworth Close

London, Newham

Not yet rated · on the register 3 years

  • Caring for adults under 65 yrs
  • Learning disabilities
  • Mental health conditions
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Metro Homecare Ltd

London, Newham

Not yet rated · on the register 8 years

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Evelia Care Limited

London, Newham

GoodCQC, Jan 2023

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Global Social Care Services

Victoria Dock, Newham

GoodCQC, May 2018

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Forest Gate

London, Newham

GoodCQC, Jun 2022

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Precious Homes East London

London, Newham

Not yet rated · on the register 13 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Learning disabilities
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

2 PIER PARADE

London, Newham

Not yet rated · on the register 1 year

  • Caring for adults under 65 yrs
  • Mental health conditions
  • Caring for adults over 65 yrs
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Oceanway Lifecare Limited

London, Newham

Not yet rated · on the register 2 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +6 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

Newham Shared Lives Scheme

London, Newham

OutstandingCQC, Aug 2018one area rated lower

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • +7 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them

City Gate House

London, Newham

Not yet rated · on the register 3 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +6 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this service

Newham Branch

London, Newham

GoodCQC, Oct 2022

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
See this serviceCall them
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Substance misuse support in Newham: questions people ask

How much does substance misuse support cost in the Newham council area?
Agencies in the Newham council area quote by the hour after an assessment, so there is no single price. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Newham paid £20.52 an hour for the care it commissioned in 2023-24.
Will the council pay for substance misuse support in the Newham council area?
Newham can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £20.52 an hour in 2023-24, the 56th lowest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which substance misuse support services in the Newham council area are rated best?
9 of the 15 services in the Newham council area carry a published CQC rating and 9 of those, 100%, are rated Good or Outstanding. 1 is rated Outstanding, the top grade: Newham Shared Lives Scheme. A rating describes the service on the day it was inspected, so check the report date as well as the word.
Is the Newham council area well served for substance misuse support?
15 of the 96 home care services in the Newham council area are registered to support this, 16%, against 12% across England. That is better served than most places. Registration is permission rather than specialisation, so it sets the size of the list rather than its quality.
How do I choose a substance misuse support agency in the Newham council area?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 6 of the 15 services in the Newham council area carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.