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Home care in Crook

There are 2 home care services in Crook registered with the Care Quality Commission. 2 carry a published CQC rating, and 1 of those are rated Good or Outstanding. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. Adult social care in Crook is arranged by County Durham, which paid providers £20.00 an hour in 2023-24, the 42nd lowest of 150 councils in England and 6% below the £21.19 median.

What home care costs in Crook

None of the 2 services in Crook have published their rates here yet. Ring two or three and ask. Most will quote over the phone.

For comparison, the Homecare Association puts the minimum sustainable price at £34.42 an hour for 2026-27. That covers careworker pay at the statutory minimum for all working time including travel, mileage, wage-related costs, and the minimum cost of running a compliant care business.

How home care pricing works →

What County Durham pays for home care

£20an hour, 2023-24

The average hourly rate County Durham paid independent agencies for home care it commissioned.

The Homecare Association puts the minimum sustainable price at £34.42 an hour, which is what an agency needs to charge to pay carers lawfully for travel time as well as time in your home. Those two figures cover different years (2023-24 against 2026-27), so treat the gap as indicative rather than exact. Wages have risen since, so the current gap is more likely wider than narrower.
This is not what you would pay. Councils buy in bulk on long contracts. Arranging care privately costs meaningfully more, and part of what a private client pays makes up the difference on the council’s rate.

NHS England, Adult Social Care Finance Return, 2023-24, published under the Open Government Licence v3.0. Source · Compare every council

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Portland Domiciliary Service

Crook, County Durham

Requires improvementCQC, Jan 2024

  • Caring for adults under 65 yrs
  • Learning disabilities
  • Caring for adults over 65 yrs
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published
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Home care in Crook: questions people ask

How much does home care cost in Crook?
None of the 2 services in Crook publish a price, so you get a figure by ringing them: most quote by the hour after an assessment. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. County Durham paid £20.00 an hour for the care it commissioned in 2023-24.
Will the council pay for home care in Crook?
County Durham can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £20.00 an hour in 2023-24, the 42nd lowest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which home care services in Crook are rated best?
2 of the 2 services in Crook carry a published CQC rating and 1 of those, 50%, are rated Good or Outstanding. 1 is rated Outstanding, the top grade: Durham Shared Lives Scheme1 DL15 9ES. A rating describes the service on the day it was inspected, so check the report date as well as the word.
How do I choose a home care agency in Crook?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.

Local authority for Crook

Your council decides what care you are entitled to and what it will pay for, so it is worth knowing which one you fall under.

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