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Home Instead Durham
Durham, DH1 5EJ · Current plan: Free
Profile completeness
Measured across 11 parts of your profile. The median listing in our directory scores 8% and the mean is 9%, measured across all 18,066 registered services. Almost none have been claimed yet, so that figure is the floor rather than a competitive standard.
- You could add
- 42 pts
- Locked by your plan
- 50 pts
- Your ceiling
- 50%
Do these next
Ordered by how many points each one is still worth.
- +9 pts
Rates
Families filter on price before they ring anyone. A starting rate gets you onto more shortlists.
- +8 pts
Areas covered
The towns and postcodes you actually travel to. The register only holds your office address.
- +8 pts
Type of care you provide
Visiting, live-in, overnight, nursing. This is the first thing a family narrows on and the register does not hold it.
Every part of your profile
Registration details
Taken from the CQC register. Correct it with the CQC and it updates here.
5 / 5 ptsContact details
A phone number, a website and an enquiry address families can reach you on.
3 / 8 ptsAreas covered
The towns and postcodes you actually travel to. The register only holds your office address.
0 / 8 ptsType of care you provide
Visiting, live-in, overnight, nursing. This is the first thing a family narrows on and the register does not hold it.
0 / 8 ptsFunding you accept
Private, direct payments, council or NHS. Families on direct payments cannot use a private-only agency, and they cannot tell unless you say.
0 / 8 ptsRates
Families filter on price before they ring anyone. A starting rate gets you onto more shortlists.
0 / 9 ptsHow you pay your carers
Whether carers are paid for travel between visits, and mileage. Families ask about carer turnover constantly, and this is the honest answer to it.
0 / 4 ptsAbout your service
Available on Pro and above
0 / 16 ptsLogo and photos
Available on Pro and above
0 / 14 ptsWhat you actually do
Available on Pro and above
0 / 10 ptsVideo and brochure
Available on Platinum and above
0 / 10 pts
Pro raises your ceiling to 90%
50 points of your profile are locked on the Free plan. Moving to Pro unlocks 40 of them.
- About your service
- Logo and photos
- What you actually do
Best Home Carers Awards 2027
You have 0 reviews inside this year’s window. Services need 5 to be considered at all, so 5 more would put you in the running. Nothing about the award can be bought, so this is the only route to it.
Where you rank
Your position today on each page you appear on, and where each plan would put you. Order is decided by plan first, then review score. How this works
| Page | Now | As Free | As Pro | As Platinum |
|---|---|---|---|---|
| Durham22 services on this page | 16 of 22 | 16now | 1 | 1+15 |
| County Durham council area73 services on this page | 59 of 73 | 59now | 1 | 1+58 |
| Dementia care in County Durham44 services on this page | 42 of 44 | 42now | 1 | 1+41 |
| Elderly care in County Durham60 services on this page | 3 of 60 | 3now | 1 | 1+2 |
| Physical disability care in County Durham55 services on this page | 5 of 55 | 5now | 1 | 1+4 |
| Learning disability care in County Durham46 services on this page | 12 of 46 | 12now | 1 | 1+11 |
| Mental health care in County Durham50 services on this page | 17 of 50 | 17now | 1 | 1+16 |
| Sensory impairment care in County Durham49 services on this page | 42 of 49 | 42now | 1 | 1+41 |
| North East England482 services on this page | 268 of 482 | 268now | 1 | 1+267 |
Positions are worked out as they stand today. Listings without a review score are rotated daily, so an unranked position moves on its own. Collecting reviews is the only way to hold one.
Review score
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