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Springcare Support Services
London, E4 7PR · Current plan: Platinum
Previewing the Platinum plan. Nothing here is saved. Back to the real figures
Profile completeness
Measured across 11 parts of your profile. The median listing in our directory scores 8% and the mean is 9%, measured across all 18,066 registered services. Almost none have been claimed yet, so that figure is the floor rather than a competitive standard.
- You could add
- 0 pts
- Locked by your plan
- 0 pts
- Your ceiling
- 100%
Every part of your profile
Registration details
Taken from the CQC register. Correct it with the CQC and it updates here.
5 / 5 ptsContact details
A phone number, a website and an enquiry address families can reach you on.
8 / 8 ptsAreas covered
The towns and postcodes you actually travel to. The register only holds your office address.
8 / 8 ptsType of care you provide
Visiting, live-in, overnight, nursing. This is the first thing a family narrows on and the register does not hold it.
8 / 8 ptsFunding you accept
Private, direct payments, council or NHS. Families on direct payments cannot use a private-only agency, and they cannot tell unless you say.
8 / 8 ptsRates
Families filter on price before they ring anyone. A starting rate gets you onto more shortlists.
9 / 9 ptsHow you pay your carers
Whether carers are paid for travel between visits, and mileage. Families ask about carer turnover constantly, and this is the honest answer to it.
4 / 4 ptsAbout your service
Your own description of how you work, in your words.
16 / 16 ptsLogo and photos
A logo and real photographs of your team and office.
14 / 14 ptsWhat you actually do
The day-to-day tasks and the conditions you have experience of. The detail that separates you from the agency next door.
10 / 10 ptsVideo and brochure
A short video and a downloadable brochure, for families comparing a shortlist.
10 / 10 pts
What families see
The parts of your profile that come from you rather than the register.
Care provided
Type of care
- Visiting care
- Live-in care
- Overnight care (sleeping)
- Dementia care at home
Who they care for
- Older people (65+)
- Younger adults (18 to 65)
Length of care
- Ongoing
- Respite or short term
Shortest visit they will take: 30 minutes
Personal care
- Washing and dressing
- Toileting
- Continence care
- Medication (oral)
- Companionship
Around the house
- Cleaning
- Preparing meals
- Laundry
- Shopping and errands
Conditions they have experience of
- Dementia and Alzheimer’s
- Parkinson’s
- Stroke recovery
- Palliative and end of life
Funding and fees
- Visiting care
- £25 to £33 per hour
- Live-in care
- £1,150 to £1,800 per week
Rates are given by the provider and are a guide. Ask them for a quote for your own situation.
Funding they accept
- Private (self-funded)You pay the agency yourself.
- Direct paymentsYour council or the NHS gives you the money and you choose the agency.
- Local authority contractedYour council arranges and pays for the care directly.
Not sure which applies to you? How paying for care works
How they pay their carers
- Carers are paid for travel between visitsTravel time is working time and must be paid. Agencies that do it tend to keep their carers longer, which is what decides whether the same person keeps turning up.
- Mileage is paid
Stated by the provider. We ask every agency this because families ask us about carer turnover constantly, and this is the honest answer to it.
Good to know
- Ownership:
- Privately owned
- Person in charge:
- Sample Manager
- Accreditations:
- Sample accreditation
Best Home Carers Awards 2027
You have 0 reviews inside this year’s window. Services need 5 to be considered at all, so 5 more would put you in the running. Nothing about the award can be bought, so this is the only route to it.
Where you rank
Your position today on each page you appear on, and where each plan would put you. Order is decided by plan first, then review score. How this works
| Page | Now | As Free | As Pro | As Platinum |
|---|---|---|---|---|
| London1241 services on this page | 66 of 1241 | 66 | 1 | 1now |
| Waltham Forest council area59 services on this page | 47 of 59 | 47 | 1 | 1now |
| Dementia care in Waltham Forest45 services on this page | 25 of 45 | 25 | 1 | 1now |
| Elderly care in Waltham Forest48 services on this page | 6 of 48 | 6 | 1 | 1now |
| Physical disability care in Waltham Forest46 services on this page | 15 of 46 | 15 | 1 | 1now |
| Learning disability care in Waltham Forest36 services on this page | 3 of 36 | 3 | 1 | 1now |
| Mental health care in Waltham Forest35 services on this page | 18 of 35 | 18 | 1 | 1now |
| Sensory impairment care in Waltham Forest36 services on this page | 10 of 36 | 10 | 1 | 1now |
| Children's care in Waltham Forest14 services on this page | 5 of 14 | 5 | 1 | 1now |
| London2657 services on this page | 535 of 2657 | 535 | 1 | 1now |
Positions are worked out as they stand today. Listings without a review score are rotated daily, so an unranked position moves on its own. Collecting reviews is the only way to hold one.
Review score
Showing sample reviews so you can see how the score behaves. None of these are real. Hide them
Very good
4.5 from your average rating, plus 4.5 from 7 positive reviews
8 reviews counting, 1 aged out
- Your score next falls
- 14 October 2026
- One more 5-star review
- 9.2 (+0.2)
- Awaiting your reply
- 1
Within 30 days. Your oldest counting review is about to age out.
What your score would be today.
Oldest closes 5 Mar 2027.
Preview another plan
See what this profile could score. Nothing is saved.