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Home care rated Good or Outstanding in Hexham

4 home care services in Hexham are rated Good or Outstanding by the Care Quality Commission. That is all 4 with a published rating, too few for a fair comparison with the national figure. They are West STSS (Short Term Support Service) Hexham, Natural Ability, Helping Hands - West Northumberland and Shaftesbury Hallgate. 1 of them has at least one of the five key questions rated lower than the overall rating, which the headline hides. The oldest of these ratings was published in November 2019 and 1 is more than five years old, so check when the service was last inspected. 3 home care services in Hexham have no rating yet, usually because they have not been inspected since registering. That is not a low rating.

Order is affected by subscription level. The rating on each card is the regulator’s and cannot be bought. How we order results

Good or betterRequires improvement, or a theme below GoodInadequateNot yet rated

Home care rated Good or Outstanding in Hexham: questions people ask

How many home care services in Hexham are rated Good or Outstanding?
4 home care services are rated Good or Outstanding by the Care Quality Commission: West STSS (Short Term Support Service) Hexham, Natural Ability, Helping Hands - West Northumberland and Shaftesbury Hallgate.
Is a Good rating from the CQC enough to go on?
It is a sound starting point, but look underneath it. The CQC rates five key questions (safe, effective, caring, responsive and well-led) and the overall rating can be Good with one of them lower. That applies to 1 of the 4 services on this page. Read the part of the report that matters most to you, and check how old it is.
What does it mean if a home care service in Hexham has no rating?
3 home care services in Hexham have not been rated by the Care Quality Commission. A new service waits for its first inspection, so an absent rating is not a mark against it. Ask the service when it registered and whether an inspection is due.

Home care rated Good or Outstanding near Hexham