Outstanding home care in Bury St. Edmunds
3 home care services in Bury St. Edmunds are rated Outstanding by the Care Quality Commission. That is 3 of the 15 with a published rating, too few for a fair comparison with the national figure. They are Bury Home Care, Hilltop House (Domiciliary Care) and Trinity Homecare (East of England). All of them have at least one of the five key questions rated lower than the overall rating, which the headline hides. The oldest of these ratings was published in December 2018 and 3 are more than five years old, so check when the service was last inspected. 11 home care services in Bury St. Edmunds have no rating yet, usually because they have not been inspected since registering. That is not a low rating.
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Good or betterRequires improvement, or a theme below GoodInadequateNot yet rated
Outstanding home care in Bury St. Edmunds: questions people ask
- Which home care services in Bury St. Edmunds are rated Outstanding?
- 3 home care services are rated Outstanding by the Care Quality Commission: Bury Home Care, Hilltop House (Domiciliary Care) and Trinity Homecare (East of England).
- Is an Outstanding rating from the CQC enough to go on?
- It is a sound starting point, but look underneath it. The CQC rates five key questions (safe, effective, caring, responsive and well-led) and the overall rating can be Outstanding with one of them lower. That applies to 3 of the 3 services on this page. Read the part of the report that matters most to you, and check how old it is.
- What does it mean if a home care service in Bury St. Edmunds has no rating?
- 11 home care services in Bury St. Edmunds have not been rated by the Care Quality Commission. A new service waits for its first inspection, so an absent rating is not a mark against it. Ask the service when it registered and whether an inspection is due.