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Elderly care in Norwich

There are 91 elderly care services in Norwich registered with the Care Quality Commission. 42 carry a published CQC rating, and 33 of those are rated Good or Outstanding. The other 49 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. Adult social care in Norwich is arranged by Norfolk, which paid providers £24.12 an hour in 2023-24, the 24th highest of 150 councils in England and 14% above the £21.19 median. That is 91 of the 98 home care services in Norwich. Registration sets what a service is allowed to provide. It does not say how well it does it, so read the inspection report and ring two or three before you decide.

What home care costs in Norwich

None of the 91 services in Norwich have published their rates here yet. Ring two or three and ask. Most will quote over the phone.

For comparison, the Homecare Association puts the minimum sustainable price at £34.42 an hour for 2026-27. That covers careworker pay at the statutory minimum for all working time including travel, mileage, wage-related costs, and the minimum cost of running a compliant care business.

How home care pricing works →

Norfolk paid independent agencies a median of £24.12 an hour for the home care it commissioned in 2023-24, against the £34.42 the Homecare Association says it costs to deliver in 2026-27. What every council pays →

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91 services

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Buxton Healthcare Ltd

Norwich, Norfolk

Not yet rated · on the register 1 year

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Floating Support City

Norwich, Norfolk

GoodCQC, Dec 2019one area rated lower

  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • +3 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Helpers Avenue

Norwich, Norfolk

GoodCQC, Sept 2019

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

UNIQUE DOMCARE LIMITED

Norwich, Norfolk

Not yet rated · on the register 2 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Master Care

Norwich, Norfolk

Not yet rated · on the register 3 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Semy Care Ltd

Norwich, Norfolk

GoodCQC, Jun 2023

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

38 Prince of Wales Road

Norwich, Norfolk

Not yet rated · on the register 1 year

  • Caring for adults under 65 yrs
  • Caring for adults over 65 yrs
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

NR Care Head Office

Norwich, Norfolk

GoodCQC, May 2021

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +5 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Not yet rated · on the register 12 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

GoodCQC, Mar 2023

  • Caring for adults under 65 yrs
  • Caring for adults over 65 yrs
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Connect Nursing Norwich

Norwich, Norfolk

Not yet rated · on the register 2 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Ashtree Care Village

Norwich, Norfolk

Not yet rated · on the register 3 years

  • Dementia
  • Caring for adults over 65 yrs
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Norwich

Norwich, Norfolk

Not yet rated · on the register 10 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Dementia
  • +4 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Pulms Limited

Norwich, Norfolk

Not yet rated · on the register 3 years

  • Sensory impairments
  • Caring for adults under 65 yrs
  • Caring for adults over 65 yrs
  • +1 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Not yet rated · on the register 3 years

  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • +2 more
Hourly rate
not published
Pays carers for travel
not published
Shortest visit
not published

Elderly care in Norwich: questions people ask

How much does elderly care cost in Norwich?
None of the 91 services in Norwich publish a price, so you get a figure by ringing them: most quote by the hour after an assessment. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Norfolk paid £24.12 an hour for the care it commissioned in 2023-24.
Will the council pay for elderly care in Norwich?
Norfolk can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £24.12 an hour in 2023-24, the 24th highest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.
Which elderly care services in Norwich are rated best?
42 of the 91 services in Norwich carry a published CQC rating and 33 of those, 79%, are rated Good or Outstanding. That is below the 89% across England. 2 are rated Outstanding, the top grade: Aylsham Homecare and Dimensions Norfolk Domiciliary Care Office. A rating describes the service on the day it was inspected, so check the report date as well as the word.
Is Norwich well served for elderly care?
91 of the 98 home care services in Norwich are registered to support this, 93%, against 89% across England. That is better served than most places. Registration is permission rather than specialisation, so it sets the size of the list rather than its quality.
How do I choose a elderly care agency in Norwich?
Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 49 of the 91 services in Norwich carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.

Other kinds of care in Norwich