How much does mental health care cost in Norwich?

None of the 52 services in Norwich publish a price, so you get a figure by ringing them: most quote by the hour after an assessment. The Homecare Association calculates that a provider needs to charge at least £34.42 an hour in 2026-27 to pay careworkers the statutory minimum for all their working time and run a compliant business. Two half-hour visits a day at that rate is roughly £481.88 a week. Norfolk paid £24.12 an hour for the care it commissioned in 2023-24.

Will the council pay for mental health care in Norwich?

Norfolk can arrange and fund care after a needs assessment, which is free and which anyone can request. What you contribute depends on a separate financial assessment. It paid providers an average of £24.12 an hour in 2023-24, the 24th highest of 150 councils in England. The Homecare Association's minimum sustainable price is £34.42 for 2026-27. Those are different years, so treat the pair as context rather than a like-for-like gap. What a council pays shapes which agencies will take council-funded work at all.

Which mental health care services in Norwich are rated best?

25 of the 52 services in Norwich carry a published CQC rating and 18 of those, 72%, are rated Good or Outstanding. That is below the 89% across England. None is rated Outstanding. A rating describes the service on the day it was inspected, so check the report date as well as the word.

Is Norwich well served for mental health care?

52 of the 98 home care services in Norwich are registered to support this, 53%, against 59% across England. That is less well served than most places, so widening your search may help. Registration is permission rather than specialisation, so it sets the size of the list rather than its quality.

How do I choose a mental health care agency in Norwich?

Start with what the regulator publishes, then ask what it cannot tell you: who would actually visit, whether it is the same carer each time, what happens when that person is ill, and how long a call really lasts. 27 of the 52 services in Norwich carry no published verdict at all, so for those the questions are the only evidence you have. Every service here comes from the public register, and contacting one costs nothing: we take no fee and no commission.

Mental health care in Norwich

There are 52 mental health care services in Norwich registered with the Care Quality Commission. 25 carry a published CQC rating, and 18 of those are rated Good or Outstanding. The other 27 are unrated, which usually means they have not been inspected since registering rather than that anything is wrong. Privately arranged care is quoted by the hour, and the Homecare Association puts the minimum a provider must charge in 2026-27 at £34.42, or about £481.88 a week for two half-hour visits a day. Adult social care in Norwich is arranged by Norfolk, which paid providers £24.12 an hour in 2023-24, the 24th highest of 150 councils in England and 14% above the £21.19 median. That is 52 of the 98 home care services in Norwich. Registration sets what a service is allowed to provide. It does not say how well it does it, so read the inspection report and ring two or three before you decide.

What home care costs in Norwich

None of the 52 services in Norwich have published their rates here yet. Ring two or three and ask. Most will quote over the phone.

For comparison, the Homecare Association puts the minimum sustainable price at £34.42 an hour for 2026-27. That covers careworker pay at the statutory minimum for all working time including travel, mileage, wage-related costs, and the minimum cost of running a compliant care business.

How home care pricing works →

Norfolk paid independent agencies a median of £24.12 an hour for the home care it commissioned in 2023-24, against the £34.42 the Homecare Association says it costs to deliver in 2026-27. What every council pays →

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First Choice Home Care (Norwich)

Norwich, Norfolk

Not yet rated · on the register 6 years

Sensory impairments
Caring for adults under 65 yrs
Dementia
+6 more

Hourly rate: not published
Pays carers for travel: not published
Shortest visit: not published

Mental health care in Norwich

What home care costs in Norwich

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Mental health care in Norwich: questions people ask

Other kinds of care in Norwich