Home Instead Durham
Durham, County Durham
OutstandingCQC, Nov 2023one area rated lower
- Sensory impairments
- Caring for adults under 65 yrs
- Dementia
- +4 more
- Hourly rate
- not published
- Pays carers for travel
- not published
- Shortest visit
- not published
Outstanding home care in Durham
2 home care services in Durham are rated Outstanding by the Care Quality Commission. That is 2 of the 16 with a published rating, too few for a fair comparison with the national figure. They are Crescent Homecare Limited and Home Instead Durham. All of them have at least one of the five key questions rated lower than the overall rating, which the headline hides. The oldest of these ratings was published in September 2018 and 1 is more than five years old, so check when the service was last inspected. 6 home care services in Durham have no rating yet, usually because they have not been inspected since registering. That is not a low rating.
Order is affected by subscription level. The rating on each card is the regulator’s and cannot be bought. How we order results
Crescent Homecare Limited
Durham, County Durham
OutstandingCQC, Sept 2018one area rated lower
- Sensory impairments
- Services for everyone
- Dementia
- +5 more
- Hourly rate
- not published
- Pays carers for travel
- not published
- Shortest visit
- not published
Outstanding home care in Durham: questions people ask
- Which home care services in Durham are rated Outstanding?
- 2 home care services are rated Outstanding by the Care Quality Commission: Crescent Homecare Limited and Home Instead Durham.
- Is an Outstanding rating from the CQC enough to go on?
- It is a sound starting point, but look underneath it. The CQC rates five key questions (safe, effective, caring, responsive and well-led) and the overall rating can be Outstanding with one of them lower. That applies to 2 of the 2 services on this page. Read the part of the report that matters most to you, and check how old it is.
- What does it mean if a home care service in Durham has no rating?
- 6 home care services in Durham have not been rated by the Care Quality Commission. A new service waits for its first inspection, so an absent rating is not a mark against it. Ask the service when it registered and whether an inspection is due.