4 home care services in Newcastle upon Tyne are rated Outstanding by the Care Quality Commission. That is 8% of the 53 with a published rating, against 5% across England. They are St Anthony of Padua Care Services, St Cuthberts Care Supported Living, Longworth CMS Ltd and Home Instead Senior Care. All of them have at least one of the five key questions rated lower than the overall rating, which the headline hides. The oldest of these ratings was published in August 2018 and 3 are more than five years old, so check when the service was last inspected. 30 home care services in Newcastle upon Tyne have no rating yet, usually because they have not been inspected since registering. That is not a low rating.
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Outstanding home care in Newcastle upon Tyne: questions people ask
Which home care services in Newcastle upon Tyne are rated Outstanding?
4 home care services are rated Outstanding by the Care Quality Commission: St Anthony of Padua Care Services, St Cuthberts Care Supported Living, Longworth CMS Ltd and Home Instead Senior Care. That is 8% of rated services in Newcastle upon Tyne, against 5% across England.
Is an Outstanding rating from the CQC enough to go on?
It is a sound starting point, but look underneath it. The CQC rates five key questions (safe, effective, caring, responsive and well-led) and the overall rating can be Outstanding with one of them lower. That applies to 4 of the 4 services on this page. Read the part of the report that matters most to you, and check how old it is.
What does it mean if a home care service in Newcastle upon Tyne has no rating?
30 home care services in Newcastle upon Tyne have not been rated by the Care Quality Commission. A new service waits for its first inspection, so an absent rating is not a mark against it. Ask the service when it registered and whether an inspection is due.