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Outstanding home care in Norwich

2 home care services in Norwich are rated Outstanding by the Care Quality Commission. That is 4% of the 45 with a published rating, against 5% across England. They are Aylsham Homecare and Dimensions Norfolk Domiciliary Care Office. All of them have at least one of the five key questions rated lower than the overall rating, which the headline hides. The oldest of these ratings was published in May 2019 and 1 is more than five years old, so check when the service was last inspected. 53 home care services in Norwich have no rating yet, usually because they have not been inspected since registering. That is not a low rating.

Order is affected by subscription level. The rating on each card is the regulator’s and cannot be bought. How we order results

Good or betterRequires improvement, or a theme below GoodInadequateNot yet rated

Outstanding home care in Norwich: questions people ask

Which home care services in Norwich are rated Outstanding?
2 home care services are rated Outstanding by the Care Quality Commission: Aylsham Homecare and Dimensions Norfolk Domiciliary Care Office. That is 4% of rated services in Norwich, against 5% across England.
Is an Outstanding rating from the CQC enough to go on?
It is a sound starting point, but look underneath it. The CQC rates five key questions (safe, effective, caring, responsive and well-led) and the overall rating can be Outstanding with one of them lower. That applies to 2 of the 2 services on this page. Read the part of the report that matters most to you, and check how old it is.
What does it mean if a home care service in Norwich has no rating?
53 home care services in Norwich have not been rated by the Care Quality Commission. A new service waits for its first inspection, so an absent rating is not a mark against it. Ask the service when it registered and whether an inspection is due.

Outstanding home care near Norwich